C1
John Murray is a seasoned professional with extensive experience in project and operations management, particularly in the technology sector. Currently serving as Manager of Customer Success, Manager of Major Incidents, and Manager of Operations at C1 since March 2019, John demonstrates a strong capability in customer relations and operational efficiency. Previously, John held roles at NetVersant Solutions, including Program Manager and Project/Branch Manager, where responsibilities included contract compliance, change management, and risk mitigation. Additionally, at Arrow Electronics, John contributed significantly to a major technology project for Northwell Health and held various management and analytical positions. John holds a Bachelor of Science in Accounting from Louisiana State University and is certified as a Project Management Professional (PMP) and in ITIL.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.