C1
Mike Orr has extensive telecommunications experience, currently serving as a Carrier Tech at NETRIO since September 2023. Prior to this role, Mike worked at ConvergeOne as a Technical Administrator from March 2018, and at Arrow Systems Integration as a NOC Tech from May 2010 to March 2018, focusing on switch surveillance and remote maintenance for various telecommunications systems. Previous roles include Switch Surveillance responsibilities at CMSNOC, where Mike monitored multiple clients' VOIP and TDM networks, and telecom surveillance at BNSF Railway. Early in the career, positions included NOC surveillance at Allegiance Telecom and DEX600 switch tech at VarTec Telecom. Mike's education includes military training in communications from the US Army and a high school diploma from New Hampton High School.
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C1
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C1 is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams and our communities. More than 10,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with most of the Fortune 100 companies along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America, including three Customer Success Centers.