Steven Daniel is an experienced Solutions Architect at ConvergeOne since June 2017, specializing in Unified Communications, Cloud, Virtualization, and Business Systems Analysis. Prior to this role, Steven worked at Avaya as a Business Systems Analyst from October 2013 to October 2016, where valuable contributions were made to enhance the core product line and establish new serviceability standards. Steven's earlier tenure at Avaya from October 2003 to July 2013 included positions as a Sr. Serviceability Engineer, improving operational efficiency and compliance for Avaya products, and as a System Application Specialist, providing Tier II support for VoIP solutions. Steven holds a degree in Computer Networking with a focus on E-Security from Regis University, completed in 2008.
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