Jonathan Brock is currently the Director of Support Services at CIS, a position they hold since 2024. They previously served in various roles at Cradlepoint, including Senior Manager of Global Service and Support, where they led a large team and achieved high customer satisfaction ratings. Jonathan began their career in customer service and technical support, steadily advancing through leadership positions focused on team empowerment and continuous improvement. They also have experience in real estate and audio engineering, reflecting a diverse professional background. Jonathan earned an Associate of Arts in General Education with an emphasis in Elementary Education from Treasure Valley Community College.
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