Marquise L.

Marquise L. has extensive experience in technical support and service delivery, currently serving as a Service Delivery Owner at Creative Artists Agency since August 2016. Responsibilities include providing C-Level support, managing system administration tasks across various applications, and overseeing special projects with vendors and clients. Marquise has held key roles such as Project Manager for the Windows 10 migration, Lead Service Desk Analyst, and Global Service Desk Analyst, demonstrating strong leadership and technical troubleshooting skills. Prior to the Creative Artists Agency, Marquise worked at Apple from 2011 to 2016, progressing through various roles including Lead Genius and Genius Administrator, showcasing a focus on customer experience and team management. Additional experience includes technical support positions at The Greatest Love Foster Family Agency and Best Buy, further solidifying a strong foundation in technical and customer service environments.