Marko Josifovic is an accomplished IT professional with over 20 years of progressive experience, currently serving as a Customer Care Manager and Senior Project Manager at PULSEC. They lead strategic initiatives focused on organizational excellence and AI-driven innovation, while also architecting a new Customer Care department. Marko has previously held roles such as Director of Operations at Mainstream EU and Senior Project Manager at Mainstream, showcasing their expertise in managing large-scale projects and developing innovative solutions aligned with business objectives. Their educational background includes studies at the Faculty of Civil Engineering, where they pursued a degree in IT management in construction.
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