Raquel Lapasta is a Customer Support Analyst at Cabify since May 2022, focusing on coordinating regional and local teams to implement strategies and analyzing key KPIs for operational optimization. Prior to this role, Raquel worked as a Customer Support Associate at Roberto Depaulo Martínez-Despachante de Aduana from January 2019 to May 2022, managing schedules and providing support in international trade. Raquel's earlier experience includes serving as a Senior Customer Service representative at Mercado Libre from November 2014 to October 2018, handling customer inquiries and conflict resolution. Raquel is currently pursuing a degree in Psychology at Universidad de la República and has obtained qualifications in Business Administration and Human Resource Management. Additionally, training as a Data Analyst is anticipated to be completed in January 2025 through Google Mobile Academy.
This person is not in the org chart
This person is not in any teams
This person is not in any offices