Andrew A.

Andrew A. has accumulated extensive experience in the telecommunications and information technology sectors. Currently serving as a Strategic Account Support Officer at Cable & Wireless Communications since January 2016, Andrew A. is responsible for meeting client needs, exceeding expectations, and ensuring compliance with Service Level Agreements by managing incidents and changes effectively. Previously, Andrew A. held the position of CSC Tier 1 Engineer, troubleshooting telecommunications equipment and network issues for B2B customers. Prior roles include Information Technology Officer at the Legal Aid & Advisory Authority, where responsibilities included maintaining information systems, and ICT Technician at the Tobago Regional Health Authority, focusing on software installation and local area network setup. Andrew A. holds a BSc. in Information Technology with a specialization in Networking from the College of Science, Technology and Applied Arts of Trinidad and Tobago and furthered education at SBCS - Global Learning Institute.