Daniel Arenz is an experienced professional in IT operations and management, currently serving as Team Manager for ITO Quality of Services at CACEIS since January 2017. Responsibilities encompass incident management, problem management, configuration management, and support services, while also focusing on site reliability engineering and service level management. Prior roles include Deputy Head of Unit in IT Operations Management, where Daniel provided leadership support and oversaw recruitment and resource planning. As a Senior Officer at CACEIS Bank S.A., Daniel improved incident and problem management processes and led initiatives for IT operational support during crises. Earlier experience as IT Service Engineer at CANCOM included managing user access and supporting audits of compliance. Daniel’s career began in logistics and manual trades, with formal education in logistics and automotive technology.
This person is not in the org chart
This person is not in any teams
This person is not in any offices