Mathilde Heufke

Mathilde Heufke is a Project Manager at CACEIS since October 2023, focusing on activity management and process improvement, including digitalizing processes and leading transformation projects. Previously, Mathilde served as a Customer Success Manager at Jump, overseeing customer support and retention strategies for a SaaS platform. Prior roles include Project Manager at HSBC, where Mathilde contributed to customer acquisition strategies, and a Sales Coordinator at EF Education First, managing sales processes and customer portfolios. Mathilde began a career in sales and marketing with positions at NAF NAF and Mellow Yellow, honing skills in CRM management and customer experience. Educational credentials include a Master of Science in International Business Management from EBS Paris, alongside degrees in Marketing and Sales Development, and Négociation Relation Client.