Troy Cantrell

Troy Cantrell is a seasoned IT leader currently serving as the Sr. Director/Product Owner at Cadalys, Inc., specializing in enterprise service management applications on the Salesforce platform. With nearly 20 years of experience working with nonprofit organizations, Troy has held key positions such as Sr. Director of Information Technology and Operations at Visit California, where they managed operations, IT budget control, and GDPR compliance. Troy's previous roles include Director of Consulting Services at Creative Computer Services and Director of Information Technology at the California Travel and Tourism Commission, demonstrating a strong background in CRM solutions and digital transformation. They also have a foundational background in computer programming and accounting from various educational institutions, including Heald College and American River College.