Fernanda A. is currently a Senior IT Governance and Process Analyst at Cadmus Soluções em TI, where they focus on ITSM and continuous improvement. Previously, they worked as a Helpdesk Support Analyst at Accenture. Fernanda studied Information Technology at UNINOVE, where they pursued their degree from 2016 to 2025. Their expertise includes Windows Server management, incident and change management, and server vulnerability assessment.
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