Joseph Cotter possesses extensive experience in the technology services sector, currently serving as an Infrastructure Engineer at CAE Technology Services since November 2017, following previous roles including Senior Service Desk Analyst and Service Desk Analyst. Prior to this, Joseph worked at H&T Group plc from November 2011 to October 2017 as Deputy Manager, where responsibilities included training and managing a team to meet service level agreements and targets, as well as overseeing cash handling and stock control. Joseph's educational background includes studies at the University of Roehampton from 2007 to 2010 and Richmond upon Thames College from 2005 to 2007, complemented by training from Just IT Training Ltd.
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