William Bilard is a Senior Retail Operations Manager at Caedu, where they have been since 2019. With extensive experience in the fashion retail sector, they previously managed six Luigi Bertolli stores from 2011 to 2019, focusing on sales performance, team development, and operational management. William possesses strong skills in customer service, visual merchandising, and KPI management, complemented by a degree in Commercial Management from Centro Universitário Senac, completed in 2019.
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