Steve Packer

Steve Packer is an experienced automotive professional currently serving as a Service Manager at Caffyns Plc since April 2023. Prior to this role, Steve held the position of MINI Brand Manager at Group 1 Automotive from May 2019 to April 2023, where responsibilities included showroom management and a focus on customer experience. Steve also worked as Aftersales Manager and Service Manager at CHANDLERS (HAILSHAM) LIMITED from August 2012 to May 2019, leading service, parts, and bodyshop departments while overseeing customer service and departmental planning. Earlier in their career, Steve served as a Service Advisor at Crawley Audi from July 2010 to July 2012, gaining valuable front-line customer service and technical knowledge. Steve holds a postgraduate degree in Automotive Management from Loughborough University School of Economics, earned between September 2018 and May 2022.