David Mateos is the Head of Sales and Customer Experience at Cafler, where they lead the national strategy in a digitally transforming environment. With over 20 years of experience in aftersales, customer experience, and commercial development in the automotive sector, they previously held significant roles within the Volkswagen Group and Grupo Avisa, focusing on operational excellence and team development. David is dedicated to applying customer-centric strategies and technology to drive sustainable outcomes, consistently improving processes and efficiencies across various teams. Their educational background includes a degree in Chemistry from Universidad de Cádiz and further training in innovation and analytics.
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