Michael DeClerck is an executive-level Professional Services leader currently serving as the Senior Director of Professional Services at CAI Software, LLC, where they lead a global team to deliver software solutions and drive revenue growth. Previously, Michael held various roles in quality management, product management, and delivery management across multiple organizations, achieving significant improvements in operational efficiency and customer satisfaction. They earned multiple degrees, including an MBA from St. John Fisher University and a BS in Industrial Engineering from the Rochester Institute of Technology.
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