Robert Lee

Robert Lee has over 20 years of experience in the tech support field. Robert started their career in 1998 at Computer Associates, Inc. where they provided tech support. Robert then moved to CA Technologies in the same year, also as a tech support role. At CA Technologies, they were responsible for Level I support of CA's DB2 Utilities, backup and recovery products. Robert analyzed and resolved problems with a working knowledge of the products, provided installation support, and offered Program Temporary Fixes with 24 hours on-call support.

Robert Lee attended Eastern Illinois University from 1981 to 1983, although there is no information provided about the degree or field of study they pursued during this time. Subsequently, they enrolled at Chicago State University from 1982 to 1984, where they earned a Bachelor of Science (BS) degree in Computer Science. There is no information available about any additional certifications or qualifications they may have obtained.