Marc Caparros is an accomplished Digital Product Design Director at CaixaBank, where leadership has resulted in the growth of a team from 3 to 60 professionals while maintaining low turnover rates. Caparros has driven a user-centered innovation strategy, utilizing insights from 20,000 users within an award-winning research facility. Prior experience includes serving as Engagement Team Manager at RACC, where the introduction of a mobile app for real-time traffic information achieved 200,000 downloads in two months. Additional roles include Business Consultant at ALG, contributing to strategic studies for transportation sectors, and Information Systems Consultant at Accenture, successfully implementing SAP/R3 projects. Caparros began a career in digital quality management with the Generalitat de Catalunya, designing a webpage quality seal. Education includes a Master's in Business Administration from ESADE Business School.
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