Anke Baas-Veerman

Anke Baas-Veerman is a seasoned professional with extensive experience in management and consultancy roles across various sectors. Currently serving as Manager Klantcentrum Wmo at CAK since October 2020, Anke oversees customer management, complaint handling, and appeals related to the Wmo regulations. Previous roles include leading the continuous improvement initiative at Zorg en Zekerheid and holding senior positions in risk management and process control at multiple Rabobank branches. Anke is skilled in project management, operational auditing, and process optimization, having held consulting roles at Promil Advies vof and PricewaterhouseCoopers. Anke possesses a master's degree in IT Auditing from Erasmus University Rotterdam and holds several Lean certifications, including a Black Belt.