Sam McTernan has extensive experience in the hospitality and rail industries, currently serving multiple roles at Caledonian Sleeper since January 2017, including Operations Team Manager, Operations Standards & Performance Coach, Train Manager Assessor, and Sleeper Train Manager. Prior to this, Sam held positions at Prestonfield Hotel, starting as a Concierge and advancing to Head Concierge from February 2008 to December 2016. Sam's education was completed at Newbattle Community High School, which spanned from 2001 to 2007.