Stacey Fleming

Director Of Guest Experience at Caledonian Sleeper

Stacey Fleming is an accomplished professional with extensive experience in the hospitality industry. Currently serving as the Director of Guest Experience at Caledonian Sleeper since December 2022, Stacey oversees contact center operations and project management. Stacey is also an external Non Executive Board Member for Fife College, contributing expertise to the Board of Governors. Previously, Stacey held roles as a Hotel Consultant at The Hotel Specialist and as Group Director of Operations at Highland Coast Hotels, where significant growth initiatives were successfully implemented. Further experience includes a tenure at Crerar Hotels as Group General Manager, where Stacey led operational and financial performance, as well as marketing efforts, leading to increased revenue. Educational qualifications include a CIM Marketing Certificate and a Higher National Certificate in Hospitality from Fife College.

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Caledonian Sleeper

Caledonian Sleeper is a Train Operating Company, but not how you know it. Fall asleep in serene comfort and wake up in another city. Calling at London, Glasgow, Edinburgh, Fort William, Inverness, Aberdeen and 42 other stations inbetween, 6 nights a week. You can book up to 12 months in advance of your travel date at www.sleeper.scot.