Cinco Coates is an accomplished professional with extensive experience in customer success and technical account management. Currently serving as a Senior Implementation Customer Success Manager at Calendly since January 2023, Cinco previously held significant roles at Trulioo as Senior Manager of Customer Success and WP Engine, where initiatives included pioneering a technical customer success function for key agency accounts and creating best practice playbooks. With a strong background in driving revenue growth and enhancing customer experiences, Cinco successfully led teams at Rackspace Managed Hosting and contributed to substantial revenue increases and customer engagement improvements. Cinco holds a degree in Agribusiness from Texas A&M University.
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