Leila S. has extensive experience in customer service and support roles across various industries, including retail, technology, and healthcare. Currently serving as an Email Representative at Caleres, Inc. since July 2013, Leila has contributed to enhancing customer experience through effective communication and problem resolution. Previous roles include Life Cycle Management Tier 2 Support at BJC HealthCare, where technical support and hardware configuration were key responsibilities, and Account Coordinator at Electrical Components International, focusing on customer communication and logistics coordination. Leila has also acquired skills in relationship management and administrative support through positions at Perfection HyTest, Bureau Veritas National Elevator Inspection Services, Labels Direct, and Verizon Wireless. Leila holds a Certificate in CompTIA A+ from Per Scholas and a degree from the University of Denver.
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