Daniela Moraes is a seasoned professional with extensive experience in service operations and client management. Currently serving as a Service Operations Manager at Calero since August 2021, Daniela previously held the position of TEM Client Manager at Peak-Ryzex, where significant cost savings were achieved for clients through optimized service delivery. As a Service Delivery Manager at Tangoe, Daniela led a US-based team supporting Latin American clients. Additional roles include BPO Account Manager at Symphony Services, Product Support Manager at SchlumbergerSema, Product Support Consultant at LHS Communications, and Systems Analyst at TQI - Tecnologia e Qualidade em Informacão. Daniela holds a Bachelor's degree in Computer Science from Universidade Federal de Uberlândia.
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