Danielle Salonica is an experienced service operations professional currently serving as the Service Operations Manager at Calero-MDSL since August 2022. Prior to this role, Danielle held various positions at Network Control as an Account Manager and at Tangoe, where responsibilities included Global Service Delivery Manager, Mobile Client Services Manager, and Client Services Analyst Team Lead, overseeing diverse global clientele and ensuring compliance with contractual SLAs. Danielle's background also encompasses experience at Harte Hanks as Associate Program Manager and Call Group Supervisor, where management of teams and client relations was central. Danielle holds an Associate of Arts and Sciences degree in Business and Technical Communications from Austin Community College and a high school diploma from McNeil High School.
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