Scott Cunningham is an accomplished service operations leader with extensive experience in managing client services and team performance across various organizations. Currently serving as the Director of Service Operations at Calero since October 2021, Scott drives the strategic vision and performance of service delivery operations, overseeing a team that focuses on enhancing client experiences in telecom, cloud, and IT expense management. Previous roles include Senior Service Operations Manager at Freedom Financial Network, Client Services Supervisor at Cox Communications, and Supervisor of Small Business Sales & Care at CenturyLink, where Scott demonstrated expertise in team development, customer service excellence, and operational leadership. Scott holds an Associate's degree in Business Administration and Management from North Central State College.
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