Andrea Benoit

Customer Operations Representative at Calix

Andrea Benoit is an experienced professional in customer operations and municipal administration, currently serving as a Customer Operations Representative at Calix since January 2023, with responsibilities in customer support and process improvement using Salesforce Lightning. Concurrently, Andrea has been a Contract Bookkeeper for Bashaw Municipal Library since January 2018, managing financial records and payroll. Previous roles include Municipal Support Specialist at Catalis, and earlier at MuniSight and MuniWare, focusing on software implementation and support for municipal clients. Andrea has held administrative roles in various municipalities, including Assistant Chief Administrative Officer at the Village of Donalda and Chief Administrative Officer at the Village of Halkirk, where leadership and operational management were key responsibilities. Educational qualifications include a National Advanced Certificate in Local Authority Administration and a Business Administration degree in Accounting from NAIT, complemented by a Bachelor of Music in Vocal Performance from the University of Alberta.

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