Austin Swick is a seasoned professional in the technology sector, currently serving as a Senior Community Program Manager and a Customer Success Content Engineer at Calix since December 2015. In these roles within the Digital Content and Programs team, Austin focuses on creating customer success assets for both internal users and Calix customers. Previously, Austin contributed as a System Engineer, providing high-level support for a diverse range of Calix products, including ATM, Ethernet, GPON, and VDSL technologies, while addressing critical customer issues through simulations and collaboration with engineering teams. Austin began their career as an Engineering Intern at Continental Automotive Systems and as a Student Worker at Texas A&M University, where involvement in research projects enhanced skills in engineering and project development. Austin holds a Bachelor of Science degree in Electronic Systems Engineering Technology from Texas A&M University.
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