John Durocher

John Durocher has extensive work experience in various roles and companies. John began their career in 1989 at Accenture, where they worked in the CRM Service Line until 2006. In 2006, they joined Salesforce as the EVP Customer Success, a role they held until 2023. During their time at Salesforce, they played a crucial role in customer success. In 2019, they also served as a Board Observer at Traction on Demand until 2022. Additionally, from 2006 to 2021, they were a Board Member at Boston Partners in Education, helping to provide educational support to struggling students. Currently, they are the Chief Customer Officer at Calix, a position they assumed in 2023.

John Durocher attended Clarkson University from 1985 to 1989, where they obtained a Bachelor of Science degree in Business & Technology Management. Prior to that, from 1983 to 1985, they attended Hugh C Williams, but no degree or field of study information was provided for this institution. In addition to their formal education, John Durocher holds a certification as a Salesforce Certified Administrator (SCA), which was obtained at an unspecified time and institution.