Vivek S. is an experienced professional with over 7 years in AI solutions engineering and machine learning. Currently, they serve as the Engineering Manager and Head of Machine Learning at Callbox, where they create strategies for analyzing phone calls and oversee a dedicated machine learning team. Vivek has previously held positions as an adjunct professor and leadership coach at Southern Methodist University, where they taught engineering design and project management. They hold a Master's degree in Computer Science from Southern Methodist University and a Bachelor's degree in Computer Engineering from Mumbai University.