Operations Team
About
The Operations Team at Call Box is responsible for streamlining and optimizing phone handling processes to enhance efficiency and accountability. This team collaborates on projects that integrate technology and human oversight, ensuring effective call reviews and support operations. They also manage database administration, IT operations, and oversee the implementation of partner integrations to improve customer accessibility and experience.
Team members
Aaron Bridges
Director, Network Operations
Allen Dinsmore
Technical Support Agent II
Casey Clark
Support Team Specialist
Chris Spelker
Special Projects Manager
Damien Burke
IT Operations Manager
Lane Lowry
Support
Victoria Moore
Support Technician
Vlad Musaelyan
SQL Server DBA
Wahib Omran
Database Administrator III
Zach Nielsen
Director, Operations & Support