Callbell is a software as a service platform for customer communication via Direct Messaging Apps. 

Callbell helps B2C businesses to better serve their customers through their favorite channels, including Whatsapp Business, Facebook Messenger, Instagram Direct and Telegram. 

As we enter the "now"​ era, Direct Messaging Applications are becoming the new big customer support paradigm. Thanks to an easy to set-up cloud platform and a customizable website widget, Callbell centralizes all communications in one single place, helping CS and Sales teams to connect to customers across channels.

Find out more and start for free at: www.callbell.eu

Messaging & Communication

Social Media

Software Engineering

Technology

Callbell

Carlo Morandi

Giacomo Morandi

Gianluca Bargelli

The Software Development team at Callbell is responsible for designing, developing, and maintaining the cloud-based platform that centralizes customer communications. This includes integrating various Direct Messaging Apps like WhatsApp Business, Facebook Messenger, Instagram Direct, and Telegram, as well as creating customizable widgets to enhance user experience. The team works collaboratively to ensure the platform is robust, scalable, and easy to set up, enabling B2C businesses to provide seamless customer support through preferred messaging channels.

Software Development

This department is responsible for managing client relationships and driving sales growth through strategic account oversight.

Account Management

This department assists customers with inquiries, issues, and overall support related to products and services.

Customer Support

The Leadership Team at Callbell, consisting of the Chief Executive Officer, Chief Technology Officer, and Chief Operating Officer, is responsible for setting the strategic vision, driving technological innovation, and overseeing daily operations to ensure seamless customer communication solutions. Their collective expertise guides the company towards achieving its mission of centralizing and optimizing B2C interactions across popular Direct Messaging Apps.

Leadership Team

This department focuses on driving sales growth through strategic planning, analysis, and process optimization.

Sales Operations

The Account and Sales Team at Callbell is responsible for driving revenue growth and expanding market presence by managing client relationships and securing new business opportunities. They engage with potential and existing customers across regions, including EMEA, APAC, Brasil, and Latam, to provide tailored solutions and support using Callbell’s platform. This team ensures clients maximize the value of Callbell’s services, facilitating effective communication between businesses and their customers through preferred Direct Messaging Apps.

Callbell

Org chart

Teams

Software Development

Account Management

Customer Support

Leadership Team

Sales Operations

Account and Sales Team

Offices

Callbell

Org chart

Teams

Software Development

Account Management

Customer Support

Leadership Team

Sales Operations

Account and Sales Team

Offices

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