Eric Obled is a seasoned professional with extensive experience in customer success and management across various industries. Currently serving as the Manager of Customer Success at Calldesk since July 2024, Eric specializes in project management for callbots, collaborating with major clients like Stellantis and La Poste. Prior roles include Customer Success Manager at hemea, where responsibilities encompassed quality certification and partner training, and Manager of Customer Success at Cyclofix, focusing on B2C service and product evolution from user feedback. Earlier experiences include management positions at Maison Christian Dior and Galeries Lafayette, overseeing sales teams and enhancing customer experiences. Eric holds multiple degrees in management, including a Master 2 from ISEE Paris.
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