Samuel Petersen

Samuel Petersen is a seasoned professional in client relationship management, currently serving as a Senior Client Services Analyst at CallFinder Speech Analytics since July 2019. Petersen specializes in advising clients on leveraging CallFinder's SaaS speech analytics solutions to enhance Quality Assurance processes within contact centers. Previously, Petersen held positions at 800response Lead Tracking Analytics and Aon, where responsibilities included managing client accounts and preparing financial statements. Early career experiences include roles at Special Events of New England, TJ Maxx, and McIntyre Ski Area. Samuel Petersen holds a Bachelor's degree in Accounting from Champlain College and a diploma in Business Administration and Management from Central High School.