CallHero
Rick Lau is a seasoned entrepreneur and expert in healthcare practice growth, currently serving as the Founder of CallHero, Clinic Accelerator, and PainHero. Since January 2015, CallHero has been providing AI-powered patient communication and call performance solutions to healthcare professionals, while Clinic Accelerator has supported over 1,000 clinics in scaling their practices through training and business coaching. Additionally, Rick Lau contributes to academia as a Guest Lecturer at the Schulich School of Business and has a background as a Co-Founder of pt Health, which expanded to over 100 clinics across Canada. Rick Lau's entrepreneurial journey also includes founding CSC, a supply company catering to clinics, and a previous role as Market Manager at CN. Lau holds a Bachelor of Engineering from the University of Alberta and is pursuing further studies in Economics at Yale University.
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CallHero
CallHero helps dental, rehab, medical, and veterinary clinics turn more calls into bookings using AI-powered call tracking, receptionist training tools, and automated communication. 🔹 Why It Matters: Most clinics lose up to 37% of new patient leads because of missed calls, untrained staff, or front desk turnover. CallHero fixes that. 🔹 How We Help You Win: 📞 AI Call Tracking & Recording 🤖 Auto Text-Back to Missed Calls 📊 Phone Performance Metrics 🎯 Referral & Marketing ROI Tracking 💬 Unified Inbox (Text, Voicemail, Chat, Fax) 🔹 Trusted By: 1,000+ dental, physiotherapy, veterinary, and medical clinics across North America.