Tony Fred

We offer Quality Assurance and VoIP Solutions for small businesses, professional service firms, and Contact Centers. Our customized scorecards, data analysis, and deep compliance experience help turn your call recordings into useful data to grow your business. Callicity’s Integrity process provides unparalleled insight into your business. Integrity analyzes both the content and emotion of your customer interactions. Every call. Every word. Every time. We live by our motto, Sapere aude: “Dare to know.”