Catherine Pavan has over 10 years of experience in corporate training, specializing in customer service for various card segments at Bradesco. Currently serving as a Senior Training Instructor at Callink, Catherine develops training materials, implements projects for continuous improvement, and conducts training sessions for both new and veteran employees. Previously, they held positions as a Telemarketing Operator at Fidelity National Information Services and as a Training Instructor at FIS, where they created and delivered innovative e-learning solutions. Catherine studied Psychology at Universidade Paulista from 2009 to 2010.
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