Igor Augusto is a skilled Product Owner and Business Analyst with expertise in digital transformation, focusing on generative AI solutions and process automation. They currently serve as a Senior Digital Business Analyst at Callink and previously held the role of Senior Business Analyst at Algar Tech, where they led agile squads to enhance customer experience and optimize operations. Igor has over three years of hands-on experience in project management and process redesign, grounded in methodologies such as Scrum, Lean Six Sigma, and BPMN. They hold a degree in Administration from Estácio and are an Agile Expert graduate from Instituto de Gestão e Tecnologia da Informação.
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