Raphael Cunha

Raphael Cunha is a seasoned professional with extensive experience in Operations, Sales, Business Development, and Customer Experience (CX), having worked with both national companies and multinational firms across various sectors, including Finance, Telecom, Services, and Retail. They held the position of Director of Sales at Callink, where they were responsible for all new revenue and led a team of 15, focusing on business expansion and customer satisfaction. Raphael has a strong background in implementing innovative solutions for customer engagement and operational efficiency, along with managing high-performance teams to drive sustainable growth. They hold an MBA in Leadership, Innovation, and Management 4.0 from PUCRS, complementing their Bachelor's degree in Business Administration and Marketing.