Erald Cala possesses extensive experience in implementation engineering and network management, currently serving as Senior Manager of Implementation Engineering at CallMiner since June 2016. Previously, Erald held various roles at Oracle (formerly Micros Systems) from May 2013 to June 2016, including Development System Administrator II, where responsibilities included managing network and system infrastructure for the Hotel Business Unit. Prior experience also includes a position as Network Technician at Sudbury Automation and co-founding Kip-edu, where Erald acted as IT Project Manager overseeing a software education program. Erald holds a Bachelor of Applied Science in Computer Information Systems and a Bachelor of Science in Computer and Information Systems, both obtained from Florida Gulf Coast University between 2007 and 2012.
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