John Herron is a seasoned product management professional with experience in various roles across multiple companies. Currently serving as a Product Manager at CallMiner since May 2022, John conducts market and user research, focusing on translating business needs into prioritized product backlogs. Previously, John held the position of Product Owner at SoftPro, where best practices in user research and usability testing were applied to align customer needs with business objectives. As a Senior Business Analyst at Metrc, John led a team in creating comprehensive business requirements and fostering high-performing teams. Additional roles include Business Analyst at Decision Ready Solutions, Implementation Analyst at Compass Analytics, and Business Analyst and Contact Center Supervisor at loanDepot. John holds a Bachelor’s Degree from the University of San Diego.
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