Nick Rowe has extensive experience in analytics and performance management, currently serving as Analytics Lead (EMEA) and previously as Customer Success Director at CallMiner since February 2014. In these roles, Nick focuses on maximizing client value from speech analytics software, enhancing operations through the analysis of agent-customer interactions. Prior to CallMiner, Nick held the position of Resource & Performance Manager at Nottinghamshire Police, where performance against targets was closely monitored. Nick's career began at Lawtel EU as a Legal Database Editor and includes significant roles such as Senior Intelligence Analyst at Nottingham CDP and Intelligence Analyst at Nottinghamshire Police. Education includes studies at Coventry University and Bablake School.
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