CallMiner is the global leader in conversation analytics to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation.

Software

CallMiner

CallMiner's headquarters in Waltham, MA, United States

This department focuses on designing, coding, testing, and maintaining software applications.

Software Development

This department focuses on providing engineering and technical support for application and system functionalities.

Systems Support

This department is responsible for guiding the development and marketing of products from concept through launch and beyond.

Product Management

This department focuses on ensuring client satisfaction and retention through effective management of customer relationships and support.

Customer Success

This department ensures that software products meet quality standards through systematic testing and evaluation.

Quality Assurance

The Marketing & Sales Development team at CallMiner is responsible for driving brand awareness and generating leads through innovative marketing strategies and effective sales initiatives. They collaborate on executing marketing campaigns, managing events, and developing content that showcases CallMiner's conversation analytics solutions. Additionally, the team coordinates efforts between marketing and sales to ensure a seamless experience for prospects and clients, ultimately enhancing business performance and fostering strong customer relationships.

People (14)

Jobs (0)

Other teams

Systems Support

Product Management

Customer Success

Quality Assurance

Marketing & Sales Development