

Callpoint bietet Schweizer Call Center Services in den Bereichen Customer Service, Pikettdienst, Helpdesk und Telemarketing an – vor allem für grössere Unternehmen.

Rund 600 zufriedene und kompetente Mitarbeitende an den Standorten Basel, Fribourg und Zürich sorgen für höchste Service- und Verkaufsqualität. Unsere langjährige Erfahrung, das ausgeprägte regulatorische Know-how und spezifische Branchenkenntnisse machen uns zum idealen Partner für Ihr Kundenmanagement.

Besonders stolz sind wir auf den Employee Focus Award 2021 und unsere Best Partnership Awards. Wir wurden damit für unser mitarbeiterzentriertes Management, sowie für unsere überdurchschnittlichen Kunden-/Lieferantenbeziehungen in der Erbringung von Callcenter-Dienstleistungen ausgezeichnet.


Call Center

Consumer Services

Support Services

Telecommunications

Callpoint AG

Callpoint AG's headquarters in Basel, Switzerland

The Freiburg office likely focuses on customer service, recruitment, and data management within a collaborative environment.

Freiburg

This department focuses on the development and optimization of knowledge and processes within the organization.

Knowledge Management

This department assists customers with their inquiries and provides solutions to their issues.

Customer Support

This department focuses on managing customer support operations and enhancing client satisfaction.

Customer Service

This department oversees the overall strategic direction and operational management of the organization.

Executive Leadership

This department focuses on recruiting, hiring, and managing employee relations and development.

Human Resources

This department focuses on ensuring high standards in quality management and overseeing payroll and HR administrative processes.

People (2)

Jobs (0)

Other teams

Customer Support

Customer Service

Executive Leadership

Human Resources

Quality and Administration