Sam Pennington is an AI Engineering Manager at CallRail, responsible for leading a team focused on building AI-powered voice agents to enhance customer satisfaction and sales efficiency. With a diverse background in data-related roles, Sam has held positions such as Network Engineer and Learning Program Manager for Upwork's data platform. Sam's educational achievements include a Master's in Business Technology and a Computer Systems Engineering degree from the University of Georgia, alongside several AI-focused nanodegrees. Previously, Sam contributed to machine learning efforts and data analytics strategies at companies like AT&T and Deloitte Consulting.
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