Kyle Bacon is an experienced Senior Solutions Engineer currently working at Callroute since September 2020, focusing on simplifying telephony solutions. In addition to this role, Kyle has been with sipsynergy since December 2016, progressing from Solutions Engineer to Senior Solutions Engineer, collaborating with sales teams and the development team on customer onboarding and product enhancements. Prior experience includes a Technical Support Advisor position at Timico, providing technical support across various telecom services, and a Technical Support Apprentice role at NewNet Ltd, where foundational skills in telecommunications and customer service were developed. Kyle holds multiple diplomas in IT and telecommunications from the NiTP IT Apprenticeship Academy and HSDC Havant & South Downs.
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