James Batke is an experienced professional currently serving as CRM Manager and Salesforce Business Analyst/Administrator at CallSource since September 2011. With a solid background in business analysis, James leverages Salesforce's database architecture to create reporting dashboards and automated workflows, enhancing executive oversight, sales enablement, and client support. Previously, James held roles such as Learning Technology Manager, where skills in content strategy and implementation were developed, and Implementation Specialist, which honed technical proficiency. Prior experience includes quality assurance testing at 2K Games and customer service at Jewel Food Stores. James holds a Bachelor of Science in Business Management from Northern Illinois University.
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