Mohd. Belal is an Engineering Supervisor currently at CallTek, where they have demonstrated strong leadership skills in the technical support sector. Previously, they served as an Escalation Manager at GuestTek Interactive Entertainment Ltd. and as a Customer Service Team Manager at Teleperformance, reflecting their extensive experience in the outsourcing industry. Mohd. also held the position of Subject Matter Expert at Concentrix from 2016 to 2019. They possess a High School Diploma focused in Mechanical Engineering from Integral University, Lucknow, and have developed proficiency in Microsoft Excel, Office, PowerPoint, and telecommunications.
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