Matthew Lym is a Senior Technical Support Manager at CallTower, where they have been employed since 2025. With a strong background in the telecommunications industry, Matthew previously served as a Technical Support Manager at CallTower from 2013 to 2019. They bring expertise in management, Cisco systems products, and strategic planning. Matthew holds an Associate of Science degree in General Science from Salt Lake Community College and is currently pursuing a Bachelor of Science in Network Operations and Security at Western Governors University.